- Store
- Delivery, warranty and refunds
Delivery, warranty and refunds
How orders reach you, what the warranty covers, and when a refund applies. These are the same terms quoted on every product page.
Delivery
Most orders are delivered within 5–30 minutes. Orders placed after 11 PM IST are delivered by 11 AM the next morning.
Warranty
Every plan carries a replacement warranty for its full duration. If access stops working, we replace it — no questions, no extra charge.
Refunds
Full refund if we cannot deliver, or if the plan cannot be replaced within 24 hours of a reported issue. Refunds land back in the original payment method within 3–5 working days.
Payment methods
UPI, Paytm, PhonePe, Google Pay, all major cards, net banking and USDT (TRC20).
Support
WhatsApp and Telegram support on every order, for the whole life of the plan.
Fair use
One plan is meant for one buyer's household. Reselling, sharing publicly, or changing the registered email voids the warranty.
Support hours
10:00 AM – 11:00 PM IST, all 7 days — all times IST (Asia/Kolkata).
How fast will I get my subscription?
Most orders are automated and land in your inbox within 5–30 minutes. A few plans that need manual activation (Adobe, Microsoft 365, some Play Store plans) can take up to 4 hours during the day.
Do I need to give you my password?
No. Plans marked 'Activated on your own email' only need the email address on the account — never the password. If a plan does need a login, it is stated on the product page before you pay.
What happens if the subscription stops working?
Message us on WhatsApp with your order ID. We replace it for the remaining duration, usually the same day. This is covered for the full term of whatever plan you bought.
Which payment methods do you accept?
UPI (GPay, PhonePe, Paytm), debit and credit cards, net banking, and USDT TRC20 for international buyers.
Can I upgrade from a 1-month plan to a yearly one later?
Yes. Message support before your plan expires and you only pay the difference, prorated to the days you have already used.
Do you give an invoice?
Yes — a GST invoice is emailed automatically with every order. Add your GSTIN at checkout if you want it on the bill.