Advanced Support Management Module for Perfex CRM – SnoopTool Deal

Note: This is a module for Perfex CRM, not a standalone script.
This module works best on Perfex CRM version 3.2.1 and later. This module may not work if you are using Perfex CRM as a SaaS service.
We recommend testing this module on a staging copy before deploying to your production Perfex instance.

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OVERVIEW
Advanced Support Management for Perfex CRM empowers your support team by centralising and enhancing your support workflow. Users can paste images or screenshots directly into ticket bodies and replies for faster issue resolution, while structured ticket categorisation and Service Level Agre

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